Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of zachary king

zachary king

September 5, 2026

5  out of  5
rating by zachary king
"Me and my father have been customers of Cindy’s office for decades now and they are the most wonderful and helpful people. Kevin has been an amazing agent since he started as well and I plan to be a customer for many more years to come! Thanks Cindy, Kevin and everyone else at State Farm for being exceptional at your jobs!"
We responded:
"Thank you so much for the 5-star rating, zachary! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Cindy Jackson "
Profile photo of Katharine Moore

Katharine Moore

August 30, 2026

5  out of  5
rating by Katharine Moore
"As usual I received awesome customer service. I left a message on a weekend and received a timely response. My business was completed quickly and efficiently. Would definitely recommend to anyone!"
We responded:
"Katharine, thank you for the amazing review! Our Dewitt insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Cindy Jackson, your State Farm Agent "
Profile photo of Stacy

Stacy

August 29, 2026

5  out of  5
rating by Stacy
"What an amazing office. Kevin is always incredibly helpful as is Cindy. You make life so much easier. Thank you."
We responded:
"Hi stacy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Cindy Jackson’s team.  Please reach out to us if any questions come up!  - Cindy Jackson’s Insurance Team "
Profile photo of Nettie Taylor

Nettie Taylor

August 14, 2026

5  out of  5
rating by Nettie Taylor
"We have been a customer of Cindy Jackson for 40 years! Congratulations, Cindy for outstanding customer service and always looking out what's best for us regarding our insurance needs. The staff is friendly and always provides outstanding customer service! We look forward to continuing our relationship with the "best agent" in CNY!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Bob Valentine

Bob Valentine

August 13, 2026

5  out of  5
rating by Bob Valentine
"Cindy Jackson has been our agent for over 15 years. We have 4 cars and our home insured with Cindy and State Farm. We experienced a fire at our home in 2013 and not too long after the firemen arrived, Cindy was not far behind! She was exactly what we needed at that horrifying moment in time! You would have thought that she was with the Red Cross instead of our insurance agent! She has always been there for us. It is very comforting to know that when we call her, she is always there! Like a good neighbor!"
We responded:
"Bob, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Crystal Powers

Crystal Powers

August 12, 2026

5  out of  5
rating by Crystal Powers
"They helped me in when I was confused and got everything done right."
We responded:
"Crystal, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Mike Kenney (Pollo)

Mike Kenney (Pollo)

August 12, 2026

5  out of  5
rating by Mike Kenney (Pollo)
"Cindy has always been there for our family."
We responded:
"Mike, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Mari Cavanaugh

Mari Cavanaugh

August 10, 2026

5  out of  5
rating by Mari Cavanaugh
"Awesome office! Cindy has been my agent for many, many years for auto, home, life, jewelry, RV and boat insurance. Everyone in the office is very friendly, knowledgeable and prompt with responses! Highly recommend Cindy Jackson as your State Farm agent!"
We responded:
"Thank you for the 5-star review, Mari! We’re proud to serve the Dewitt community and truly appreciate your support. "
Profile photo of Lynn Millson

Lynn Millson

August 5, 2026

5  out of  5
rating by Lynn Millson
"Very good customer service. Everyone is very friendly"
We responded:
"LYNN-Thank you for the review we appreciate you and your business and thank you for taking the time to give us a review. Cindy "
Profile photo of Kennett Carter

Kennett Carter

August 3, 2026

5  out of  5
rating by Kennett Carter
"Always polite, prompt, and professional with all of my questions or concerns.

That is why I have remained with Cindy Jackson for over 30 years!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Dewitt insurance team. "
Profile photo of amie dupra

amie dupra

August 2, 2026

5  out of  5
rating by amie dupra
"I have been with Cindy for over 30 years. She has knowledgeable and always there for me when I need her. Everyone in her office is so helpful too."
We responded:
"Thank you so much for the 5 stars, amie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Earl and Kendra Johnson

Earl and Kendra Johnson

July 30, 2026

5  out of  5
rating by Earl and Kendra Johnson
"Worked with Kevin out of Cindy Jackson office, great customer service experience. Very happy with State Farm!"
We responded:
"Earl, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Cindy Jackson and Team "
Profile photo of Bonnie Cramer

Bonnie Cramer

July 30, 2026

5  out of  5
rating by Bonnie Cramer
"Cindy has been my agent for many years, she is outstanding. Cindy has always reacted fast to what ever my situation with the best solution for me. I feel that anyone choosing Cindy for their agent will get the best relationship person around."
Profile photo of gerald cramer sr

gerald cramer sr

July 29, 2026

5  out of  5
rating by gerald cramer sr
"Cindy helped us when we had an accident out of state. Kept on top of everything assisted in many ways and made sure everything went as well as it could. She is the best 😍"
Profile photo of Tamara Rosanio

Tamara Rosanio

July 20, 2026

5  out of  5
rating by Tamara Rosanio
"I've been with Cindy Jackson's State Farm office longer than I can remember...when you need her, she's there! I really could not recommend her and her team more highly..."
Profile photo of Sasha Pulaski

Sasha Pulaski

July 14, 2026

5  out of  5
rating by Sasha Pulaski
"Get connected with Cindy today, you won’t regret it!"
Profile photo of Cheryl Cole

Cheryl Cole

July 10, 2026

5  out of  5
rating by Cheryl Cole
"Cindy is awesome! Always handles all my life insurance crazy questions and needs quickly and efficiently!"
Profile photo of Thomasine Whitney

Thomasine Whitney

July 9, 2026

5  out of  5
rating by Thomasine Whitney
"Cindy is so kind, friendly and knowledgeable. She always goes above and beyond to help you save and find the best options to suit your own personal needs."
Profile photo of Claudia Hertzberg

Claudia Hertzberg

July 6, 2026

5  out of  5
rating by Claudia Hertzberg
"I have been working with Cindy for over 30 years. She’s a wonderful person and very caring and she has become like family. I know she has my best interest at heart and is always very helpful. When I need to reach out to her. I would highly recommend anyone to seek out her services. The whole business is a wonderful establishment."
Profile photo of colleen argus

colleen argus

July 1, 2026

5  out of  5
rating by colleen argus
"We've been with Cindy for over 30+ years. Friendly family and staff.
Always ready to help with any problems.
Highly recommend.."
Profile photo of Janine Connor

Janine Connor

July 1, 2026

5  out of  5
rating by Janine Connor
"Always great to work with state farm!!!Been with them forever!!!"
Profile photo of Brianna Gordon

Brianna Gordon

July 1, 2026

5  out of  5
rating by Brianna Gordon
"Cindy has been courteous, kind, and helpful for over 20 years to my family and I. Kevin is very helpful as well!! They always look out for us, and I wouldn’t use another insurance company ever!! 5 out of 5 stars for sure!!
Beth M.~"
Profile photo of Beth Mallaro

Beth Mallaro

July 1, 2026

5  out of  5
rating by Beth Mallaro
"I have been with State Farm for over 25 years now! They’re GREAT!!! So kind, and helpful!! Especially Kevin!! He goes out of his way to make sure that all of my insurance needs are met!! He gives me reminder calls, and always asks how my family and I are doing. It means so much to know that someone cares in today’s world. I recommend State Farm to anyone who needs an Excellent Company, and their employees to take care of their auto and home needs!!
Beth M.~"
Profile photo of Lena & Joe Piselli

Lena & Joe Piselli

June 30, 2026

5  out of  5
rating by Lena & Joe Piselli
"Best agency around. Always there when you need them. Have been a customer for over 30 years. Highly recommend."
Profile photo of Mary Andrews

Mary Andrews

May 29, 2026

5  out of  5
rating by Mary Andrews
"Always prompt service. Reviews my policies and discusses options."