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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauren Leathers

Lauren Leathers

November 2, 2024

5  out of  5
rating by Lauren Leathers
"My family has always been with state farm and Cindy. I have been with them for 14 years. Cindy is very knowledgeable and caring. I have had two different vehicles totaled in accidents. Cindy was always there to help and to make the process go smoothly. I never have an issue getting a hold of anyone and have even been offered a number to call her outside of office hours. I would highly recommend Cindy with state farm if your looking for a new insurance agent."
We responded:
"Lauren -We’re thankful for your feedback! We are grateful to you and your family for your business. It has always been our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Cindy Jackson"
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Debi Lynch

September 13, 2024

5  out of  5
rating by Debi Lynch
"Tammy and Cindy are so warm and friendly and always have the answer to your ins. Questions. You leave feeling relieved and less stressed. I have been with this agency for many years and would recommend them to anyone."
We responded:
"We really appreciate you and thank you for being a long-time client. We are always here to help. Thank you again Cindy "
Profile photo of Lori Morgan

Lori Morgan

August 27, 2024

5  out of  5
rating by Lori Morgan
"Amazing is the only way to describe our Stste Farm agent of more than 35 years, Cindy Jackson. We recently experienced a multiple vehicle accident while headed to vacation. We were 6 hours into our 12 hour drive when the unthinkable happened, thankfully everyone was uninjuried. We immediately filed a claim through the app while still on the side of the road while police were clearing the accident. Our truck was totalled and we had no idea what to do next....that's when Cindy helped us immediately as we had a slight issue with it being the weekend/after hours! She made sure the Customer Care reached out to us immediately to assisted in getting us a rental at the very least the next morning. She went above and beyond to ensure we were taken care of so that we could get back on the road to continue on to our vacation. She worked diligently behind the scenes while we were gone so that everything went smoothly. Cindy delivered exceptional customer service and made sure her very stressed clients were taken care of."
We responded:
"I am so glad to that you both were not hurt. Thank you so much for your kind words, I really appreciate that you both have been insured with me forever. Thank you again. Cindy Jackson State Farm Agent"
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SUSAN DOUGLASS

October 20, 2023

5  out of  5
rating by SUSAN DOUGLASS
"Cindy is a very efficient agent and a pleasure to have Auto and Home with."
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debi L

April 29, 2023

5  out of  5
rating by debi L
"I have been with this company since I was 19 years old and I am now in my 70's. Couldn't ask for better service."
We responded:
"Deb- Thank you for being insured with us forever. I know you started with State Farm when Dad and Mom opened their office a long time ago. Thank you for staying with us, we appreciate you, your business and your friendship. Cindy "
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Jeffrey Socha

January 26, 2023

5  out of  5
rating by Jeffrey Socha
"Fast friendly service. Thank You Cindy."
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Jay L.

October 26, 2022

5  out of  5
rating by Jay L.
"I've been a client of cindy Jackson for 23 years and it is no wonder why. She is the most knowledgeable, consistent, genuine and nicest people I've met. She is an expert in what she does and knows. Thankyou cindy."
We responded:
"Thank you so much for sharing your experience with our office. We love helping our clients in Syracuse with all of their insurance needs."
Profile photo of Mark Matthews

Mark Matthews

January 27, 2022

5  out of  5
rating by Mark Matthews
"I was introduced to Cindy by a mutual friend and it is one of the best recommendations I have ever received. Cindy is professional, trustworthy and completely customer service oriented. She was able to bundle my auto and renters policy and was able to provide policies that fit my needs precisely at a rate that was much lower than the other two companies from whom I requested quotes. If you are looking for auto, renters or homeowners insurance from a reponsible and responsive agent, Cindy is the person to call ... you can thank me later!"
Profile photo of Kyle Knaflewski

Kyle Knaflewski

August 26, 2021

5  out of  5
rating by Kyle Knaflewski
"I’ve been with Cindy’s agency since I was 17 the entire staff is so friendly and knowledgeable, they make everything so easy and stress free !"
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Keri dwyer

September 10, 2020

5  out of  5
rating by Keri dwyer
"Always friendly and professional"
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Dan C

January 29, 2020

5  out of  5
rating by Dan C
"Great customer service and support"
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SHIRLEY MCCLOSKEY

November 6, 2019

5  out of  5
rating by SHIRLEY MCCLOSKEY
"Great family run"
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Tyler Wright

January 3, 2019

5  out of  5
rating by Tyler Wright
"cindy and tammy are awesome very nice"
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Clarence McNair

December 19, 2018

5  out of  5
rating by Clarence McNair
"See Cindy for all your insurance needs...she'll save you money"
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Michelle Baxley

December 11, 2018

5  out of  5
rating by Michelle Baxley
"I’ve been using them since I was 16 and this is by far the best insurance company to me in all of Upstate NY friendly group of people always polite and they go above and beyond to making your Insurance plan to fit your budget love love love them!!!!!"
Profile photo of Candungo134@gmail.com Malavet

Candungo134@gmail.com Malavet

September 12, 2018

5  out of  5
rating by Candungo134@gmail.com Malavet
"Good price and good servicr"